Absolutely no returns without prior
authorization (by phone or Unauthorized returns will not be accepted
and will be shipped back at Your merchandise must be back to us
in the original
packaging
POLICY PAGE
Return, Shipping Time, Etc.
email). For any shipment sent back to Cinderella Dream for no
reason other than a packing error,
defective goods or otherwise, there will be a 15% restocking fee
imposed.
customers expense. All claims must be made within
5 days of receipt of merchandise.
do not refund shipping costs in the case non-damaged goods.
AGAIN, NO RETURNS WILL BE ACCEPTED
WITHOUT AN
AUTHORIZATION; EITHER BY PHONE OR EMAIL.
Your refund will be processed when your returned items are received.
2. DO YOU HAVE RESTOCKING CHARGES?
YES. 15%
Looking for something for a special event? Local department
store doesn't have what you want?
And you want to order 3 or 4 items and decide on one?
We will be happy to accomodate you.
We charge a 15% restocking charge on all returned items from
your initial order.
AGAIN, NO RETURNS WILL BE ACCEPTED WITHOUT
AN
AUTHORIZATION NUMBER FOR OUR CORPORATE OFFICE!
Your refund will be processed when your
returned items are received.
3. DO YOU HAVE A PRINT CATALOG?
At this time, we do not offer a print
catalog.
Our collection changes quite frequently. Our photos are compressesd
and download quickly.
4. WHEN WILL I GET MY ORDER?
We stock 75% of our line at all times.
Regular shipping time from start to finish is 7 business days
to you if you are in the U.S.A. 14 days internationally. Special items such a Vee-Strings, Femskin, etc. have a specific time frame. Please read individual product pages.
We would be glad to express ship your
order for an approporiate fee.
Please call or email us; or indicate on the online order form
if you wish express shippping on your order.
6. HOW MUCH IS SHIPPING & HANDLING?
The following chart outlines shipping
& handling charges for the United States
(Ron's Rhinestones' shipping origin), Canada and International
Countries.
We base these fees on destination, amount of order and inusurance.
| SHIPPING& HANDLING |
USA | CANADA | FOREIGN- estimate |
| 0- $50.00 | $ 8.00 | $ 11.40 | $ 14.00 |
| $ 50.01 - $ 100.00 | $ 10.00 | $ 14.20 | $ 18.00 |
| $ 100.01 - $ 200.00 | $ 12.00 | $ 17.00 | $ 22.00 |
| $ 200.01 - $ 300.00 | $ 14.00 | $ 20.80 | $ 28.00 |
| $ 300.00 and Up | $ 16.00 | $ 25.60 | $ 32.00 |
7. WILL YOU SHIP TO AN
ADDRESS OTHER
THAN MY BILLING ADDRESS?
Sorry, No!
Internet shopping fraud is rampant and often phony "ship
to addresses" are used.
We are committed to stamping out internet fraud. We belong to
several fraud organizations worldwide.
We contact these organizations and have suspicious orders investigated
and in some cases, the people punished.
We apologize if we can not honor your shipping reguests.
WE ARE COMMITTED TO STOPPING INTERNET FRAUD.
DON'T MESS WITH US!
Go To The Original V-String Page
Go To The Pocket V-String Page
PHONE ORDERS: 1-800-299-2185/001-2122536299
